Policy
Privacy Policy
How we handle your data.
Information We Collect
Name, email, shipping address, billing address, phone, order history and (when subscribed) your newsletter email.
How We Use It
To fulfil orders, communicate updates, process refunds, send (only if you opt in) marketing communications, and prevent fraud.
Payment Data
All card details are processed by Yoco, PayFast and Ozow on their PCI-DSS Level 1 infrastructure. Maison Luxe never stores your card details.
Sharing
We share data only with: couriers (to fulfil shipping), payment gateways, and email service providers required to operate the store. We never sell your data.
Cookies
We use cookies for cart functionality, anonymous analytics and to remember your session. You can disable cookies in your browser at any time.
Your Rights (POPIA)
Under POPIA you may request access to, correction of, or deletion of your personal information. Email privacy@maisonluxe.co.za.